19Mar/102
Transcript from Dell Sales
I contacted Dell Sales about Free Software. This is the transcript:
17:51:04 Chris Browne
Initial Question/Comment: What kind of options do you offer for Free Software enthusiasts?
17:51:19 System
You are now being connected to an agent. Thank you for using Dell Chat
17:51:19 System
Connected with rayees_fatima
17:51:29 rayees_fatima
Thank you for contacting Dell Sales Chat. This is Rayees Fatima, your Online Sales Advisor. Please give me a moment while I review your query. In order to serve you better, may I have your telephone number & email address, Just in case of disconnection I can either call you or email you back.
17:51:59 rayees_fatima
Would you be interested in buying a Desktop/Laptop Computer?
17:52:17 Chris Browne
Yes, with Free Software installed.
17:53:13 Chris Browne
(ie not Microsoft Windows but a Free alternative)
17:56:14 rayees_fatima
I am afraid that's not possible to offer any alternative
17:56:23 Chris Browne
Why not?
17:57:14 rayees_fatima
May i know the E Value Code? Which is either above the price or below the price?
17:57:44 Chris Browne
I'm sorry, I cannot decipher that message.
17:58:29 rayees_fatima
Sorry?
17:59:26 Chris Browne
Why can't I choose a Free alternative to Microsoft Windows?
18:00:24 rayees_fatima
That's not possible...
18:00:44 Chris Browne
I know, you've told me already. I'm asking why it is not possible.
18:01:44 rayees_fatima
Would that be fine if I call you back in 20 to 30 minutes, with the information…
18:02:06 Chris Browne
You could email me, chris@pemcjd.me.uk with the information, I would be happy for that.
18:02:44 rayees_fatima
sure
18:02:54 Chris Browne
Thank you very much for your time.
18:03:14 rayees_fatima
Thank you for contacting Dell Sales Chat and allowing me the opportunity to assist you. Have a wonderful Day.
18:03:19 System
rayees_fatima has left this session!
18:03:19 System
The session has ended!
18:05:41 System
The session has ended!
Here is the email (s)he sent me: Yup, 2 hours later and still no email. I'm assuming (s)he's given up searching google for "why Dell is crap?".

March 19th, 2010 - 21:51
Oooo, burn!
March 19th, 2010 - 21:51
Lol. We both hate Dell, don’t we Kitty? ^_^